Hi, everyone. I’d like to post my final update on Meaningful Beauty’s Créme de Serum, which I tried and reviewed compliments of Influenster.
In my previous posts I wrote about how the product dried my normal/combination skin out so badly that I had scaly dry patches on my face and then clogged my pores to the point of making me break out into cystic acne. This all occurred in a little over a week of use. I take good care of my skin, so I was basically horrified by the results of this product.
On several occasions I reached out to Meaningful Beaut via Twitter, to no avail. All of my Tweets were ignored. This past weekend I gave it a last ditch effort and Tweeted several times about how they only respond to positive Tweets and ignore all other Tweets about their products. I never would have Tweeted a barrage of negative Tweets if they had just responded the first time when I asked if my results were typical and if I would have different results if I used the whole system and not just part of it.
Today I received an e-mail from Laura, the Content & Community Manager, at Influenster. Meaningful Beauty contacted her and made her aware of my issues with the product and gave her a message to give to me. I appreciate Laura reaching out to me, but that was a cop-out on Meaningful Beauty’s part. They should have answered my Tweets or e-mailed me!
Below is the e-mail that I received today:
” Hi Deborah,
My name is Laura – I’m the Content & Community Manager at Influenster. We were notified by Meaningful Beauty that you were unhappy with the Creme de Serum that you tested with us. They wanted us to send you this message on their behalf:
We’re glad you were able to try a sample of the Meaningful Beauty Creme de Serum. Before you begin any new skin care routine, we recommend checking with your dermatologist. If you have acne prone skin, we recommend trying the Glycolic Treatment Pads which we would be glad to send you a sample. It will help to gently remove dull, pore-clogged debris and dead surface cells while the soothing botanicals calm and cool your skin. Also be sure to use sun protection daily to help avoid hyper-pigmentation of marks. Please reach out to our skin consultants at 800-316-6041 so they can assist you. Thank you.
Naturally, we’re very sorry to hear you had such a poor experience with this product. I’ve struggled with some cystic acne myself so I would be pretty angry if a product made me break out. As always, we’re grateful to you for sharing your honest opinions with the Influenster community & your friends and followers.
We hope your next testing experience will be more positive!
I think it’s great that Influenster picked up the ball that Meaningful Beauty dropped, but come on…really, Meaningful Beauty? I don’t want your Glycolic Treatment Pads after what your Créme de Serum did to my skin! And it seems like they’re blaming the issue on me because I didn’t consult my dermatologist. Really. I picky out my own skincare products all of the time and I’m usually just fine. Oh, and my skin hasn’t been acne prone since I was 16–this product caused me to have acne for the first time in years.
I responded to the e-mail and let Laura know that I know of a few other bloggers and friends of mine who tried the product and had the same results. Hopefully Influenster does their homework and is more careful about whom they are partnered with!